FAQ
1. What is KQNPSE?
KQNPSE stands for King Queen and Princesses Sweets Eats. We are a family-owned praline candy company that handcrafts high-quality nut pralines using fresh ingredients and traditional methods.
2. What types of pralines do you offer?
We currently offer five delicious varieties:
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Almond
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Cashew
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Pecan
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Pistachio
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Walnut
Each flavor is soft, creamy, and melts in your mouth.
3. Are your pralines handmade?
Yes! Every praline is handmade in small batches to ensure freshness, quality, and authentic homemade flavor in every bite.
4. Do your pralines contain preservatives?
No. We believe in real ingredients only. Our pralines are made fresh without artificial preservatives or fillers.
5. How long do the pralines stay fresh?
Our pralines stay fresh for 4–6 weeks when stored in a cool, dry place. For even longer freshness, you may refrigerate them in an airtight container.
6. Do you offer gift packaging?
Yes, we do! Our pralines make the perfect gift for birthdays, holidays, celebrations, and special occasions. You can select gift packaging options at checkout.
7. Do you ship nationwide?
Yes! We currently offer nationwide shipping within the United States. Shipping options and estimated delivery times will be shown during checkout.
8. How long does delivery take?
Once your order is processed, most deliveries arrive within 3–7 business days, depending on your location.
9. Do you accept returns or exchanges?
Since our products are food items, we cannot accept returns once shipped. However, if your order arrives damaged or there is an issue, please contact us within 48 hours — we’re happy to help make it right.
10. How can I contact customer support?
You can reach us anytime by email at [your support email here] or through the Contact Us page on our website. We respond within 24 hours.